Elements and Performance Criteria
- Conduct research to underpin planning process
- Forecast medium and long-term demand for water services using population and usage trend data.
- Research and evaluate current or forecast changes to technology that will affect infrastructure or service delivery.
- Analyse legislative requirements for provision of water services.
- Review and evaluate current water system infrastructure or service delivery capacity.
- Evaluate and estimate water organisation's capacity to meet medium- and long-term demand.
- Formulate strategy and plan
- Develop key goals and performance indicators for planned water infrastructure or service delivery system in consultation with relevant personnel.
- Identify, evaluate and document options for infrastructure or service delivery systems against established performance indicators.
- Conduct consultations with relevant external stakeholders and evaluate input used to inform plan's development.
- Recommend preferred option to relevant personnel following appropriate consultation and planning processes.
- Develop plan for implementation of preferred strategy according to organisational standards.
- Lead implementation process
- Put in place processes to monitor performance of implementation plan against agreed benchmarks and performance indicators.
- Plan, implement and monitor reporting processes.
- Plan, implement and monitor communication processes to inform staff and other relevant stakeholders of progress of plan's implementation.
- Undertake review or refinement of planned tasks in light of changing conditions to ensure attainment of plan's goals.